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Contact.

One email, one person reading it and a commitment to how fast you hear back.

How To Reach Us

How Quickly We Respond

  • We acknowledge every complaint within 24 hours.
  • We resolve it within 15 days of receiving it.
  • Complaints about impersonation, or about content shared without the consent of the person in it, are actioned within 24 hours.
  • A valid order from a court or a government agency is complied with within 36 hours.

Faster For The Common Case

If your complaint is simply that a listing should not be on the board, the report form is quicker than email, and a report marked as a scam is read first. Use email for anything that needs a person, a record or a reply.

What We Keep

Records relating to a removed listing are retained for 180 days after removal, and for longer only where a payment record must be kept for tax or accounting purposes.