Contact.
One email, one person reading it and a commitment to how fast you hear back.
How To Reach Us
How Quickly We Respond
- We acknowledge every complaint within 24 hours.
- We resolve it within 15 days of receiving it.
- Complaints about impersonation, or about content shared without the consent of the person in it, are actioned within 24 hours.
- A valid order from a court or a government agency is complied with within 36 hours.
Faster For The Common Case
If your complaint is simply that a listing should not be on the board, the report form is quicker than email, and a report marked as a scam is read first. Use email for anything that needs a person, a record or a reply.
What We Keep
Records relating to a removed listing are retained for 180 days after removal, and for longer only where a payment record must be kept for tax or accounting purposes.